KalioTek Blog

It seems like cybersecurity is on the mind of company decision makers even more than usual. In light of the headline news of large-scale cyber attacks on US government bodies, many companies are taking the opportunity to re-examine their cyber security strategies, with many finding gaps that could potentially be exploited. More companies are shifting to remote work, putting employees outside of company firewalls and creating new targets for hackers. So what’s the solution to the myriad of security problems the average mid-size company faces?

Your Pain: Your customers need you to be SOC2-compliant to ensure their own security, but you have no cycles to spare.  You’re focused on developing your products and can’t be distracted.  You need some reliable help to take this off your plate.

Launching a start-up is no small feat. It requires an exceptional level of dedication, time, and resources to transform a brilliant idea into a thriving business. For thinly-staffed start-ups, this journey can be even more challenging. The lack of a robust internal IT infrastructure and team can be a significant obstacle to product development and market entry. However, with the right IT partner, you can eliminate these distractions and pave the way for a successful product launch. 

Venture-funded enterprises enlist MSPs to delegate essential yet non-core expertise in IT and security functions, allowing them to prioritize business growth. Yet feedback from numerous clients who’ve worked with other MSPs reveals a common issue:  they experience a distinct lack of attention to thoughtful and rigorous processes. While personnel may be assigned to designated roles, customers often are left to wonder when they’ll get a response and if  their problems will be resolved at all. Follow-up and accountability for service quality are missing.

In the modern era of technology businesses rely heavily on Managed Service Providers (MSPs) to handle their IT needs efficiently. However, choosing the right MSP can be a daunting task, with factors spanning from standardization to adaptability. Do standard procedures align well with your needs, or does your company require a more tailored solution? Will the timeliness of their response meet your company’s satisfaction? In this blog post, we’ll explore the differences between large MSPs, regional generalist MSPs, and a standout player in the field—KalioTek. By understanding the unique offerings of each, you can make an informed decision that aligns with your company’s needs.

Recently, many companies experienced a significant IT disruption caused by a CrowdStrike update. At KalioTek, we’ve been on the front lines, helping our clients rapidly recover and restore normal operations. This event served as a stark reminder of the importance of having a robust IT infrastructure and recovery plan in place. Here are some key takeaways and best practices we’ve gathered from this experience.