KalioTek Blog

A small business is a complex machine, even in its simplest form. One cog that’s not operating at the appropriate capacity can create operational problems that lead to bigger, more expensive issues later down the road. While businesses worry about the economy and ensuing financial issues, the reality is that your business is far more likely to fail due to operational inefficiencies.

What do you do when you realize you’ve written three sentences of absolute nonsense?

What do most of us do? We lean on the Backspace key. We sit there, staring at the screen, watching the cursor slowly eat away at the alphabet like Pac-Man. Waka-waka-waka-waka. The funny thing is that all that holding down the backspace key for five seconds is inefficient, and quite frankly, you’re better than that. It’s time to stop making a fool out of yourself and start tactically deleting your text. Let’s teach you how:

We’ve all been there. A client walks into the office, a contractor needs to check a manual, or a visitor is waiting in the lobby, and they ask that ubiquitous question: "What’s the Wi-Fi password?"

Sharing it feels like common courtesy, of course. If you are handing them the password to your primary office network, you are doing much more than sharing an internet connection. You are essentially handing a stranger the keys to your entire digital office.

You’ve probably heard a lot of password advice over the past decade, but how much of it is actually good advice that you should listen to? These days, with advanced automated threats able to crack incredibly complex passwords with ease, you can’t be too careful. You might even need to take a different approach entirely… which brings us to the OG password advice: just make it longer.

When it comes to onboarding, every business owner knows that the first days, weeks, and months are the most critical. They set the standard for what the employee can expect during their tenure with your business. But more than that, employers today have security standards to worry about, as well as indoctrinating new hires into what is hopefully a security-first company culture.

Depending on the size and complexity of your organization, managing technology can easily become a full-time job. If you are only calling a technician when you are dealing with a computer issue, then you might be sitting on a ticking time bomb. Whether you have internal staff responsible for managing your IT, or you rely on a third-party, you’ll want to make sure the following tasks are getting done.

Bad habits can have detrimental effects on your overall life. For example, if every night at four in the morning, you snuck into the kitchen to eat a few spoonfuls of uncooked Pillsbury Cookie Dough right out of the tube from the back of the refrigerator, you’d probably be doing more harm than good to your health without really getting that much enjoyment out of the act. Cybersecurity bad habits might save you a few seconds of time each day, but they can come back to bite you.

Ignoring cybersecurity best practices is about as useful as getting good at hiding that Pillsbury Cookie Dough wrapper in the bottom of the trash so nobody realizes it’s gone.

All joking aside, you are personally responsible for your own cybersecurity, and keeping yourself safe online, whether that be at home with your personal accounts, or at work, is extremely important. It doesn’t take a lot of effort either, it just takes good habits.

Let’s go over a few things you can do to save yourself from a lot of headaches down the road.

It seems like cybersecurity is on the mind of company decision makers even more than usual. In light of the headline news of large-scale cyber attacks on US government bodies, many companies are taking the opportunity to re-examine their cyber security strategies, with many finding gaps that could potentially be exploited. More companies are shifting to remote work, putting employees outside of company firewalls and creating new targets for hackers. So what’s the solution to the myriad of security problems the average mid-size company faces?

Your Pain: Your customers need you to be SOC2-compliant to ensure their own security, but you have no cycles to spare.  You’re focused on developing your products and can’t be distracted.  You need some reliable help to take this off your plate.

Launching a start-up is no small feat. It requires an exceptional level of dedication, time, and resources to transform a brilliant idea into a thriving business. For thinly-staffed start-ups, this journey can be even more challenging. The lack of a robust internal IT infrastructure and team can be a significant obstacle to product development and market entry. However, with the right IT partner, you can eliminate these distractions and pave the way for a successful product launch. 

Venture-funded enterprises enlist MSPs to delegate essential yet non-core expertise in IT and security functions, allowing them to prioritize business growth. Yet feedback from numerous clients who’ve worked with other MSPs reveals a common issue:  they experience a distinct lack of attention to thoughtful and rigorous processes. While personnel may be assigned to designated roles, customers often are left to wonder when they’ll get a response and if  their problems will be resolved at all. Follow-up and accountability for service quality are missing.

In the modern era of technology businesses rely heavily on Managed Service Providers (MSPs) to handle their IT needs efficiently. However, choosing the right MSP can be a daunting task, with factors spanning from standardization to adaptability. Do standard procedures align well with your needs, or does your company require a more tailored solution? Will the timeliness of their response meet your company’s satisfaction? In this blog post, we’ll explore the differences between large MSPs, regional generalist MSPs, and a standout player in the field—KalioTek. By understanding the unique offerings of each, you can make an informed decision that aligns with your company’s needs.

Recently, many companies experienced a significant IT disruption caused by a CrowdStrike update. At KalioTek, we’ve been on the front lines, helping our clients rapidly recover and restore normal operations. This event served as a stark reminder of the importance of having a robust IT infrastructure and recovery plan in place. Here are some key takeaways and best practices we’ve gathered from this experience.